“System Error” while submitting the Amendment of Registration Non-Core fields on GST Portal?

Any ones been facing issue in submitting of Amendment of Registration Non-Core fields?

Are you getting Error Message as “System Error” while submitting the Amendment of Registration Non-Core fields?

Here’s a simple solution for your Issue.

I personally had faced the same issue recently,
I had to update my TIN number on the GST Amendment of Registration Non-Core fields, as wrong TIN number was updated during registration of GST.
After updating correct TIN number in the Amendment of Registration Non-Core fields, finally when I submitted the Application Form through DSC or through EVC, there was an error message Shown on the Screen “System Error”.

Then I tried Calling the GST Help line and they spoke over 30 min on call but they couldn’t resolve the issue over the call so they asked to put a mail along with the Screen shot and said that the issue would be resolved within 24 hours, until now I have not received any reply though!

So I had to try on Trial and Error basis to resolve the issue.
After trying out many options finally I could find a simple solution to resolve the issue,

In the NON CORE Amendment Form see to that there is no duplication of Email IDs and Mobile numbers of Directors/Partners/Authorized Representative.
i.e. Same Email ID or Mobile number should not be repeated in the Following Heads of the application.

Once these has been changed, try submitting the application. Application will be submitted successfully.

Hope these helps you to resolve your issue, If there is any other suggested answer please do comment.
For any Issues being faced on GST Portal please comment below, we would love to resolve the issue.

Thank you.

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Author: Dhiraj Jain

Dhiraj Jain is a graduate from Jain University, currently pursuing MBA in Finance and Chartered Accountant Article. Apart from education he is a Graphic Designer out of passion.

6 Thoughts

  1. sir, 36AACFH0103K1ZV I am registered GST dealer and paid GST upto September 2017. At the time of migration my auditor put his mobile number and Email ID in primary authorize signatory, So I request my Area Tax Officer to change the Email Id and Mobile number So I get OTP and all correspondence in my mobile and in my mail. My concern area tax office is ” ACTO, Mahankali Circle, Secunderabad Division, Telangana” My Area Concern Officer do the same and I got mail from “donotreply @ gst.gov.in” and received Username and temporary password to change my User Id. I login from this user Id and temporary password under first time login page, and portal ask Mobile number and mail Id. I filled the same and I got OTP in my mobile phone and mail address , after submitting OTP new window open where I can made new User ID as my choice and make new password, But after entering New user Id and password portal says.”System error occred , try after some time.” (screen shot is attached) I have tried day and night from 2.11.2017 to till to date and make hundreds calls to GST helplines, and So many mail to help desk but I am not getting any proper solution from Help desk or from My Commercial Tax office. I am also attaching list of email call registration herewith. I am not able to file my GSTR3B return for October 2017 and pay the taxes. I once again request the authority to create my User name so I can login the portal and pay the Taxes. Error report is enclose herewith. Help desk mail registration ID is as under :- 02.11.2017 Your Request ID SR 201711021629146 has been registered with us & Request Status is OPEN 07.11.2017

    RECEICED SOME REPLY MAIL FRO DONOTREPLY @ GST.GOV.IN WITH SILLY REPLY “PLEASE RETRY” “Resolution- With respect to the stated query, related to System error has been resolved at our end. Please clear your browsing history and cookies, if the stated issue persists, please revert. We’ll assist you further.” ABIZER KOTHARI 9848056172 kothariabizar @ gmail.com


  2. Greetings! I’ve been following your web site for a while
    now and finally got the courage to go ahead and give you a shout out
    from Kingwood Tx! Just wanted to tell you keep up the great work!

  3. GST is a beautiful regime that introduced by central gov. Merits are more than demerits and disadvantages slowly be eradicated.
    Very much helpful to resolve the issue.

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